The Glazier Medical Centre Urgent Care Clinic provides non emergent health care services to patients in the community.  The Urgent Care department covers overflow and time off from the Clinic's own practices plus provides a valuable service for those who do not have a family physician.  

Appointments are available on a walk-in basis with two general practitioners during the day and one on weekend for patients who do not have a family physician or whose family doctor is unavailable. A nurse is also available to assist the physician.

Urgent Care Hours of Operation are:  

Monday to Thursday   8:30 am to 5:00 pm

Friday  8:30 am to 1:00 pm 

Saturday  9:00 am to 4:00 pm

Sunday  12 noon to 4:00 pm

Holidays  12 noon to 4:00 pm

 

Glazier Medical Centre Patients:

You should ALWAYS try to contact your family doctor to book an appointment before using the urgent care clinic.   Most of the physicians at our Centre offer same day appointments or telephone consultations for urgent matters.  

Please AVOID the use of non-associated walk in clinics.   We strongly recommend using our clinics instead of going to a non-associated clinic.   The benefits of using our clinic includes:

• Access to your medical records and continuity of care
• Your family physician will have access to the notes and provide follow up if required
• Complete health record is located in on place 

In order to ensure safe and high quality care for our patients, we reserve the right to cut off additional patient registration for the Urgent Care Clinic when patient volume exceed the Centre's capacity.  

Wait times will be determined by patient numbers and cases.

Please present your Health Card to the receptionist prior to seeing a physician. Other non-OHIP covered fees may be charged with your visit.

Emergency situations should be directed to the Emergency Department at the hospital.

Narcotics will not be prescribed through the Urgent Care department.

For health advice, beyond the Urgent Care or After Hours clinics ( or anytime 24 hours a day) 

• call Heath Connect Ontario at 811 to speak to a registered nurse, or
• visit the Health connect Ontario Health811 - Health811 (ontario.ca) website to access many resources available online

 

FAQ

What is the difference between the After-hours clinic and the Urgent Care Clinic?

Both of the clinics offer non emergent walk in services. However, the after-hours clinic is reserved for patients who have a family physician at the Centre and are not able to get a day time appointment with their physician during the day.

I do not have a family physician at the Centre, can I still receive services?

Yes, if you do not have a family physician at the Centre, please visit our Urgent Care Clinic Monday to Thursday, from 8:30 to 5:00 pm, Friday 8:30 to 1:00 pm and Saturday 9:00 am to 4:00 pm and Sundays 12 noon until 4:00 pm. There are no evening weekday services.

I have a family doctor at the Centre, can I still access the Urgent Care Clinic?

When you come to Urgent Care, our staff may check with your family physician’s office and if they have appointments open, you may be directed to go to their office rather than being seen by an urgent care physician. You will be seen in urgent care if your physician is not available.

Are nursing services available in the evening?

Our centralized nursing clinic hours of operation are Monday to Thursday 8:30 – 5:30 pm and Saturday 9:00 am to 4:00 pm and Sunday 12 noon to 4:00 pm. In the evening, we do not perform injections, immunizations, TB skin tests, ear syringing.

What kind of services does the after-hours clinic offer?

Come to one of the clinics if you have issues that you feel cannot wait until a routine appointment with your family physician such as:

• new, worrisome symptoms
• a sick child,
• worsening of a chronic medical condition
• urinary track infection
• small lacerations
• sore throat, ear infections

The after-hours and urgent care clinics should not be used to replace the complex and continuing care that your family doctor can provide.

Please see your family physician for:

• regular prescription renewals (please ask your pharmacy to renew or fax a request to your family physician)
• controlled substance requests or refills (ADHD meds, Opioids, Benzodiazepines)
• routine preventative care
• results of lab test or procedures
• forms to be completed (insurance forms, work forms etc)
• request for referrals to specialists